Allow me to start out by saying I have waited a very long time to write down this assessment simply because I used to be that pissed off. This all occurred in March of this year. I've a fresh 2016 Ford Explorer. A rock hit my windshield about the freeway. If the motor vehicle got sizzling internally the crack spread throughout Practically the length on the windshield. I'd looked up many repair servicers just before selecting on LA Auto Glass. I remaining a message and gained a phone again in a couple hours. I had been able to make an appointment for the next day. The following day (Thursday, 3/two) was my appointment I was presented a two-hour window from 11-one. The driver referred to as me indicating he was on his way. Neat. I texted him my deal with considering that he was offered the incorrect one. He arrived about 10 soon after one. No biggie. Danny and his assistant (who turned out to be his son we discovered later on) went to operate instantly. Rather than hover about them I went back again to my Business. Prior to leaving I had been noticing their tools. The dude applied what appeared just like a plastic tongue depressor to lift up the facet window coverings on my car or truck which I assumed was weird. About forty minutes later Danny texted me to convey he was completed. I paid out them they usually ended up on their own way. I discovered he left his applications to the sidewalk so I referred to as him back so he could decide on them up. That Sunday (3/5) my partner and I saved hearing a sound though driving on the freeway. Ultimately we pulled above to check out that the motive force's side panel was breaking off. Luckily it did not fly off and strike A different vehicle. I straight away referred to as the corporation to tell them of my broken part. I spoke to Ian who informed me the elements Division would not be open up right until Monday. I called back on Monday and was explained to that the section would need to be ordered and sent to me. I manufactured point out that I would also need the mounting clips. I gave him the info on my vehicle and was below the idea that almost everything was taken care of. 10 times later (three/sixteen) I even now experienced not gained the section to my motor vehicle. I texted Ian and he claimed that it absolutely was going to come in the subsequent day. As I used to be on the point of go household I recognized the passenger facet panel was developing too and texted pictures to Ian. He mentioned he was in a gathering and would phone me again. A person named Paul identified as me due to the fact Ian was unavailable And that i explained to him my story. I reported the passenger side panel would want to be ordered also. He instructed me just to acquire it glued again on After i was acquiring the motive force's facet repaired. I questioned him Imagine if the brackets were being damaged beneath way too?
10 days later on (3/sixteen) I nevertheless had not been given the element to my automobile. I texted Ian and he reported that it was gonna are available the next working day. As I had been on the brink of go home I observed the passenger aspect panel was arising far too and texted shots to Ian. He reported he was in a gathering and would contact me again. A person named Paul named me due to the fact Ian was unavailable And that i instructed him my story. I said the passenger side panel would want to get requested also. He told me just to possess it glued back again on when I was acquiring the driving force's facet repaired. I questioned him Imagine if the brackets were broken underneath too?
The technician named prior and arrived on-time. The manufacturing unit tinted privacy glass he introduced was a wonderful match. He did a wonderful career and I could not have asked for superior… go through much more five. Auto Glass Hollywood
Incredibly, Excellent at what he does. That said, he appears to live his lifetime by LA targeted traffic and possibly via the (I don't blame him!) increased-paying crisis phone calls or one thing? He did great get the job done replacing a window inside of a french doorway for me, created a tricky work search quick.
After wasting greater than two hrs of my time, at the very least an apology might have been wonderful. Genuinely disappointing to mention the the very least...
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Mike M. stated "There was no question in my intellect which small business I would help to tint my auto windows. I did not squander time calling or clicking around. After i know very well what I would like, I Select it. Rob's Glass Tinting is worth it.…" go through additional in Auto Glass Companies Business enterprise facts summary
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Halt following Tony L. four/29/2018 My motor vehicle was damaged into yesterday and I could not get an appointment with Safelite to switch my broken window for almost each week! Observed this organization on Yelp and gave them a simply call at about 6pm with a Saturday.
Victor was responsive and easy to work with. Following he responded by way of Yelp, he requested I send out my facts through text message - a additionally in case you check with me, then quoted me a rate and setup a time. The following day, Victor despatched out Herbert who right away identified which i experienced identified the wrong window sort.
I imply, I do pay my insurance coverage each month, Why don't you have them enable me in my time of need. I was scarred my costs would go up Nevertheless they in no way did; as a consequence of a "Glass Assert Only" vs a "Collision Declare". I was so pleased which they provided me with all this valuable data. My extensive deductible with Mercury was only $100 and pretty much that is definitely all I paid out. They aided me open a claim & gave me the appointment right away all I am the exact same day! I was given an afternoon appointment and was assisted by Danny. He installed my glass so rapid! Quickly sufficient, I was within the street once again.
Broken winshields,side Home windows more info or regulators using this wet weather conditions give us a simply call! We come to you!
Good adequate, I discovered this store on Yelp and was persuaded they would be capable of aid me. They described to me that I can have my insurance coverage include the costs over the glass substitution and labor determined by my thorough deductible. I suggest, I do pay out my insurance policy every month, why not have them assistance me in my time of will need.